Posted Nov 25, 2024 102 views
We are seeking an experienced Zendesk Developer with in-depth expertise in Zendesk, including OKTA integration, role definition, and designing community pages. The ideal candidate will have a strong understanding of Zendesk capabilities and be able to customize and optimize the platform for business needs.
Programming Skills
- JavaScript: Proficiency in JavaScript is essential for developing custom Zendesk applications.
- HTML/CSS: Knowledge of HTML, CSS, and CSS preprocessors like Sass or Less.
- API expertise: Familiarity with Restful APIs, JSON, and API design principles.
Zendesk-Specific Skills
- Zendesk API: In-depth knowledge of the Zendesk API, including authentication, rate limiting, and API endpoints.
- Zendesk App Framework: Understanding of the Zendesk App Framework, including app development, deployment, and management.
- Zendesk Themes: Familiarity with Zendesk themes, including theme development, customization, and deployment.
- Zendesk Triggers and Automations: Knowledge of Zendesk triggers and automations, including how to create and manage custom triggers and automations.
Nice-to-Have Skills
- Experience with Zendesk integrations: Familiarity with integrating Zendesk with other tools and platforms, such as Salesforce, JIRA, or Slack.
- Knowledge of Zendesk's ecosystem: Understanding of Zendesk's ecosystem, including its products and services, such as Zendesk Support, Zendesk Chat, and Zendesk Explore.
- Experience with agile development methodologies: Familiarity with agile development methodologies, such as Scrum or Kanban.
- Certifications: Zendesk certifications, such as the Zendesk Developer Certification or the Zendesk Administrator Certification.
Qualifications:
- Education: Bachelor’s Degree in Computer Science, Information Technology, or related field.
- Experience: Minimum of 2-3 years of experience in software development, preferably with Zendesk or similar customer service platforms.
- Proficient: Fluent in English
Job Details
Techno Zone
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
