Posted Oct 01, 2024 211 views
Technifity is seeking enthusiastic and confident female Call Center Agents who are proficient in English to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support. This role offers opportunities for growth and promotion for dedicated and loyal employees.
Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Respond to customer inquiries and resolve issues efficiently.- Provide accurate information about products and services.
- Maintain detailed and accurate records of customer interactions.
- Follow communication scripts and guidelines
- Identify and escalate complex issues to supervisors when necessary.
- Strive to achieve personal and team targets.
Requirements:
- Excellent verbal and written communication skills in English.
- Confidence in handling customer interactions.
- Strong problem-solving skills and attention to detail
- Previous experience in a call center or customer service role is a plus.
- Ability to multitask and manage time effectively.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career advancement and promotions.
- Comprehensive training and development programs.
- Supportive and collaborative work environment
Job Details
Technifity Co
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