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Benefit Representative

We are looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position.

Responsibilities:

Develop customer success metrics and execute account strategies
Build trust with customer accounts through open and interactive communication
Schedule and attend virtual meetings using Zoom and other platforms
Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
Present to families different benefits programs, enroll new clients, and open new accounts.
Oversee and prioritize each customer in your portfolio

Qualifications:

Must have a passion for helping others
Must be a US or Canadian Citizen
Proven ability to work as a productive team member
Excellent communication and interpersonal skills
Self-motivated team player, proficient in multi-tasking
Proficient with computers and Zoom preferred but not required
Ability to form and grow solid relationships with your client accounts

Skills

Customer Success Management Benefits Analysis Email List Management

Job Details

Industry:

Consultants

Functional Area:

Client Services & Customer Support

Total Positions:

35+ Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

British Columbia, Canada

Gender:

No Preference

Minimum Education:

Diploma

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

Apr 27, 2023

Posting Date:

Mar 27, 2023

Talent Hub Source

Consultants · More than 5000 employees -

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