The candidate must be proficient in English communication (both speaking and written skills).

Job Duties: 

  • SISPN , an International company is looking for energetic and dedicated candidates who possess good English communication skills  with ability to do multiple task.
  • Managing all queries of existing clients.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Experience of handling a number of calls/complaints from the customers and our staff.
  • Must have the ability to provide the right technical solutions to the customer and staff requests.
  • Proficiency in Problem resolution techniques with a strong voice and accent.
  • Candidates having experience of outbound calling and web-based services are encouraged to apply.
  • Provide customer support & technical queries resolution via phone & email.
  • record-keeping, monitoring, tracking and reporting.
  • Identify and escalate priority issues per client specifications.
  • Offer alternative & smart solutions in order to meet accuracy & timeline.
  • Take all necessary measures to ensure client satisfaction.

Timings: 

  • 9:00pm till 07:00am (Monday –Friday).

Skills Required:

  • Strong Communication Skills.
  • Fluency in spoken & Written English.
  • English Grammar.
  • Data Entry.

Job Details

Industry:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 23, 2021
Posting Date:
Nov 23, 2021

Standard International Services Providing Network

Education/Training · 51-100 employees - Karachi

p./p

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