SS Alliance is looking for a proactive, organized, and results-oriented Assistant Manager – Operations & Sales to support our growing retail and distribution operations. This role is ideal for professionals who can effectively manage sales operations, coordinate cross-functional teams, maintain strong relationships with retail partners, and ensure smooth day-to-day business operations.
Supervise daily operations of sales staff across company-operated and partner retail locations.
Ensure product availability, merchandising standards, stock accuracy, and excellent customer service.
Monitor sales performance and implement strategies to achieve business targets.
Coordinate with warehouse, logistics, finance, and management teams to ensure smooth business operations.
Support inventory planning, stock replenishment, and inventory accuracy.
Prepare operational and sales reports for management.
Build and maintain strong relationships with retail partners and key clients.
Resolve operational and customer service issues promptly and professionally.
Ensure compliance with company policies, SOPs, and operational standards.
Assist in staff training, coaching, and performance development.
Support management with sales planning, forecasting, and process improvement initiatives.
Perform any other duties assigned by management in line with business requirements.
Requirements:
Bachelor's degree in Business Administration, Management, Marketing, or a related field.
3–5 years of experience in Operations, Sales, Retail Operations, or Distribution Management.
Strong leadership, communication, and team management skills.
Good knowledge of inventory management and operational processes.
Strong analytical, reporting, and problem-solving abilities.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to work under pressure and manage multiple priorities.
Experience in FMCG, Retail, Distribution, or Luxury Retail will be considered an advantage.