As a Customer Support Representative at Speak Out Source, you will play a crucial role in ensuring the highest level of customer satisfaction. This on-site position in Lahore demands excellent spoken English skills, proficiency in MS Excel, and a commitment to delivering outstanding support.

Key Responsibilities:

1. Provide prompt and professional customer support via various channels, including phone, email, and chat.

2. Address customer inquiries, resolve issues, and ensure a positive customer experience.

3. Maintain accurate and up-to-date customer records using MS Excel and other tools.

4. Collaborate with team members to achieve service goals and maintain high-quality standards.

5. Utilize effective communication skills to convey information clearly and concisely.

Qualifications:

1. Excellent spoken English is a must.

2. Proficiency in MS Excel and other Microsoft Office applications.

3. Prior experience in customer support or a related field is preferred.

4. Strong interpersonal and communication skills.

5. Ability to multitask and prioritize in a fast-paced environment.

What We Offer:

  1.  Competitive salary and performance-based incentives.
  2.  Opportunities for career growth and professional development.
  3.  A dynamic and collaborative work environment.
  4.  Employee benefits and perks.

Job Details

Job Channel:
Industry:
BPO
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 11, 2024
Posting Date:
Dec 11, 2023

SpeakOutSource

BPO · 11-50 employees - Lahore

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