Posted May 30, 2024 3204 views
We are seeking enthusiastic and dedicated Call Center Agents to join our remote team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional customer service and support. This is a fantastic opportunity for individuals who are looking to work from the comfort of their home while being a part of a dynamic and supportive team.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Resolve customer inquiries and issues efficiently and effectively.
- Provide accurate information about products and services.
- Maintain a high level of customer satisfaction and quality service.
- Document all customer interactions and update customer records.
- Follow the communication scripts and guidelines provided by the company.
Requirements:
- Strong Spoken English: Exceptional verbal communication skills in English are a must.
- Equipment: A reliable computer and a strong internet connection are essential for this role.
- Work Environment: A quiet and professional home office setup free from interruptions.
- Previous experience in a call center or customer service role is a plus.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Ability to manage time effectively and meet deadlines.
Benefits:
- Competitive salary of 80,000 PKR per month.
- Opportunity to work from home.
- Flexible working environment.
- Professional growth and development opportunities.
- Supportive and inclusive company culture.
Job Details
SOS National
What is your Competitive Advantage?
Similar Job Titles
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
