Sales Coordinator / Business Development Executive

We are seeking a dedicated and highly organized Sales Coordinator/Business Development Executive to support our growing sales team. The ideal candidate will be responsible for managing client interactions, product discovery calls, and handling various sales-related activities. This role requires excellent communication skills, both written and spoken, and a passion for building strong relationships with customers. The Sales Coordinator will work closely with both domestic and international clients, ensuring smooth operations and effective coordination of sales efforts.

Key Responsibilities:

Market Development

Assist the sales team in identifying new market opportunities.
Conduct research on emerging market trends and customer needs to support sales strategies.

Customer Interactions:

Facilitate and manage customer interactions through various channels.
Provide timely responses to inquiries and maintain a professional demeanour in all communications.

Product Discovery Calls:

Schedule and participate in product discovery calls with potential clients.
Collaborate with the sales team to understand client needs and provide relevant product information.

Administrative Support:

Maintain accurate records of sales activities, client communications, and product information.
Prepare and manage sales-related documentation, including quotes, contracts, and proposals.

Engagement and Relationship Building:

Build and maintain positive relationships with clients, partners, and internal teams.
Act as a point of contact for client inquiries, providing exceptional customer service.

Communication Skills:

Demonstrate excellent written and spoken communication skills.
Effectively present information to clients, management, and external stakeholders.

Proficiency in Office Tools:

Possess strong command of Microsoft Office tools, including Word, Excel, PowerPoint, and ChatGPT (or similar AI tools).

Cold Calling Experience:

Initiate and engage in cold calling to potential clients, effectively communicating the value proposition of the company's products and services.

Event Coordination:

Plan, organize, and host both online and physical events for product demonstrations, client engagement, and brand promotion.

International Inquiries:

Handle international client inquiries, providing appropriate solutions and ensuring timely follow-ups.

Collaborating with IT Brands:

Work with major international IT brands to ensure seamless coordination in joint efforts and product integration.

Global Market Operations:

Confidently and passionately manage tasks related to international market development, displaying an understanding of global sales operations and cultural nuances.

KPIs (Key Performance Indicators):

Assisting the sales team in achieving their sales targets.
Lead generation and qualification.
Local and international market development through engagement with partners and end-users.
Effective handling of customer interactions and inquiries.
Contribution to the organization and success of product discovery calls and events.
Building and maintaining strong relationships with clients and partners, both locally and internationally.

Qualifications:

Bachelor’s degree in Business, Marketing, or related field preferred.
Proven experience in a sales coordinator or similar role.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and deadlines efficiently.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant sales tools (e.g., CRM software, ChatGPT, or similar AI tools).
Excellent verbal and written communication skills.
Experience in cold calling and client engagement.
Ability to work under pressure in a fast-paced environment.
Passionate about international markets and capable of working with international brands.