Posted Oct 01, 2024 279 views
We are seeking a dedicated and highly organized Sales Coordinator/Business Development Executive to support our growing sales team. The ideal candidate will be responsible for managing client interactions, product discovery calls, and handling various sales-related activities. This role requires excellent communication skills, both written and spoken, and a passion for building strong relationships with customers. The Sales Coordinator will work closely with both domestic and international clients, ensuring smooth operations and effective coordination of sales efforts.
Key Responsibilities:
Market Development
- Assist the sales team in identifying new market opportunities.
- Conduct research on emerging market trends and customer needs to support sales strategies.
Customer Interactions:
- Facilitate and manage customer interactions through various channels.
- Provide timely responses to inquiries and maintain a professional demeanour in all communications.
Product Discovery Calls:
- Schedule and participate in product discovery calls with potential clients.
- Collaborate with the sales team to understand client needs and provide relevant product information.
Administrative Support:
- Maintain accurate records of sales activities, client communications, and product information.
- Prepare and manage sales-related documentation, including quotes, contracts, and proposals.
Engagement and Relationship Building:
- Build and maintain positive relationships with clients, partners, and internal teams.
- Act as a point of contact for client inquiries, providing exceptional customer service.
Communication Skills:
- Demonstrate excellent written and spoken communication skills.
- Effectively present information to clients, management, and external stakeholders.
Proficiency in Office Tools:
- Possess strong command of Microsoft Office tools, including Word, Excel, PowerPoint, and ChatGPT (or similar AI tools).
Cold Calling Experience:
- Initiate and engage in cold calling to potential clients, effectively communicating the value proposition of the company's products and services.
Event Coordination:
- Plan, organize, and host both online and physical events for product demonstrations, client engagement, and brand promotion.
International Inquiries:
- Handle international client inquiries, providing appropriate solutions and ensuring timely follow-ups.
Collaborating with IT Brands:
- Work with major international IT brands to ensure seamless coordination in joint efforts and product integration.
Global Market Operations:
- Confidently and passionately manage tasks related to international market development, displaying an understanding of global sales operations and cultural nuances.
KPIs (Key Performance Indicators):
- Assisting the sales team in achieving their sales targets.
- Lead generation and qualification.
- Local and international market development through engagement with partners and end-users.
- Effective handling of customer interactions and inquiries.
- Contribution to the organization and success of product discovery calls and events.
- Building and maintaining strong relationships with clients and partners, both locally and internationally.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field preferred.
- Proven experience in a sales coordinator or similar role.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and deadlines efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant sales tools (e.g., CRM software, ChatGPT, or similar AI tools).
- Excellent verbal and written communication skills.
- Experience in cold calling and client engagement.
- Ability to work under pressure in a fast-paced environment.
- Passionate about international markets and capable of working with international brands.
Skills
Job Details
Softech Enterprise IT Store
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