Posted Apr 17, 2024 601 views
Key Responsibilities:
Develop and maintain strong relationships with client companies, acting as the primary point of contact for all service-related inquiries and needs.
Ensure the delivery of excellent customer service to client organizations, addressing any concerns or issues promptly and effectively.
Collaborate with internal teams to coordinate and deliver HR services including recruitment, onboarding, payroll, benefits administration, and employee relations.
Conduct regular meetings with clients to understand their business needs, provide updates on services, and gather feedback for continuous improvement.
Manage employee queries and grievances for client companies, ensuring timely and satisfactory resolution.
Stay updated on labor laws and regulations in Pakistan to ensure compliance and provide guidance to clients on HR matters.
Support the development and implementation of HR policies, procedures, and best practices for client organizations.
Prepare reports and analytics related to client HR activities and service delivery.
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
Proven experience in customer service management and human resources.
Strong understanding of HR practices, policies, and employment laws in Pakistan.
Excellent communication and interpersonal skills with the ability to build rapport and trust with clients.
Demonstrated problem-solving abilities and a proactive approach to addressing client needs.
Detail-oriented with strong organizational and time management skills.
Proficient in Microsoft Office Suite and HR management software.
Ability to thrive in a fast-paced and dynamic work environment.
Job Details
Soft Law Firm
pThe Soft Law Firm has been analysing the capabilities of law firms across the world, with a comprehensive research program revised and updated every year to bring the most up-to-date vision of the global legal market. Soft Law Firm is one of the largest distinctive global law firm providing superior legal services to domestic and international clients in broad array of areas enlisted in the succeeding pages. This excelling law firm is a conglomerate of over 5 offices situated in major cities of Pakistan including the hillock capital city of Islamabad to the hub of industrial marketplace of Karachi and further extending its frontiers to the historically and culturally rich city of Lahore. In the recent time the world has been engulfed in a tremendous change. Across the globe, monumental events have taken place, redefining the face of the world. Impenetrable walls have fallen, the cold war has thawed, peace in the South Asian Region has become a reality, and democracy in many countries in the world has been restored/p
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