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We are a fast-growing company in Pakistan, we provide support services to our customers in our office in Pakistan Islamabad. Every day, our team of experienced employees calls our customers in the relevant language and provides support services in line with their needs.
What we want to see in you:
- Time Management
- Priority Setting
- Self-Motivated
- Professional Approach
- Empathy and hospitality
Responsibilities:
- Effectively communicate with customers to understand their needs and demands
- Answer customer support queries and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to the appropriate resource
- Adhere to standard operating procedures required by the process and organization
Job Requirements:
- O Levels/Matric or above
- Excellent English Written and Verbal Communication
- Able to use computer and office programs.
- Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills
- Neutral accent
Benefits of being with us
- Attractive Package with Incentives and Bonuses
- Free Lunch / Tea / Coffee / Refreshment
Job Details
Smart Resources SMC Pvt Ltd
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