Job Overview:
We are seeking a detail-oriented Data Entry & Web Content Support Specialist to assist with maintaining accurate data, updating website content using basic HTML, performing light image editing, and providing customer support. This role is ideal for someone who is organized, tech-comfortable, and enjoys supporting both internal teams and customers.
Proper training and guidance will be provided along with support from the internal team.
Key Responsibilities
Enter, update, and maintain data accurately across internal systems and websites
Edit and format web content using basic HTML (text, links, tables, simple layouts)
Perform light image editing (cropping, resizing, minor adjustments) using tools such as Photoshop or similar
Upload and manage images and content.
Respond to customer inquiries via email or ticketing system in a professional and timely manner
Assist with basic troubleshooting and escalate issues when necessary
Ensure data consistency, accuracy, and quality across platforms
Follow established workflows and documentation
Proven experience in data entry or administrative support
Basic knowledge of HTML (no advanced coding required)
Experience with light image editing
Strong attention to detail and organizational skills
Comfortable working with computers, web platforms, and online tools
Clear written communication skills
Ability to manage multiple tasks and meet deadlines
Preferred Qualifications (Nice to Have)
Some prior customer support experience
Familiarity with spreadsheets (Excel, Google Sheets)
Experience working remotely or independently
What We Offer
Flexible work environment
Supportive team and clear processes
Opportunities to grow skills in web content and digital operations
Competitive pay based on experience.