Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Process customer orders accurately and efficiently, ensuring all details are correct.
  • Coordinate with the warehouse and shipping departments to ensure orders are fulfilled and shipped on time.
  • Handle customer complaints and issues, providing appropriate solutions and follow-up to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Monitor inventory levels and coordinate with the procurement team to ensure product availability.
  • Assist in the development and implementation of customer service policies and procedures.
  • Provide support for special projects and initiatives as needed

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 21, 2024
Posting Date:
Sep 20, 2024

Shurooq

Services · 11-50 employees - Lahore

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Assistant Manager Customer Support

AC Communication, Rawalpindi, Pakistan
Posted Oct 22, 2024

Customer Support Executive

MPS Ltd, Lahore, Pakistan
Posted Nov 06, 2024

Customer Support Representative

Alnisa Utilities, Bhakkar, Pakistan
Posted Nov 07, 2024

Customer Support Specialist

Bvital, Lahore, Pakistan
Posted Nov 07, 2024
View All
I found a job on Rozee!