Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Process customer orders accurately and efficiently, ensuring all details are correct.
  • Coordinate with the warehouse and shipping departments to ensure orders are fulfilled and shipped on time.
  • Handle customer complaints and issues, providing appropriate solutions and follow-up to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Monitor inventory levels and coordinate with the procurement team to ensure product availability.
  • Assist in the development and implementation of customer service policies and procedures.
  • Provide support for special projects and initiatives as needed

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 21, 2024
Posting Date:
Sep 20, 2024

Shurooq

Services · 11-50 employees - Lahore

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