Posted Jan 30, 2023 803 views
We are looking for a Customer Support Engineer to provide technical assistance to end users.
Customer Support Engineer will help install, upgrade and troubleshoot hardware and software for desktops, laptop, printers and scanners
Customer Support Engineer must have a problem-solving attitude
Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications, troubleshooting and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct Preventive maintenance if required
- Report customer feedback and potential product requests
Qualifications
- Proven work experience as a Desktop / Laptop / Printers / Scanners Support Engineer Junior Technical Support Engineer or similar role
- Hands-on experience on Windows OS environment
- Basic Knowledge of network support.
- Customer-oriented attitude
- Qualification Graduate or Diploma holder
The approximate salary range is between (40k to 50k).
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
SG Technical (PVT) Limited
SG Technical (PVT) Limited
What is your Competitive Advantage?
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
