Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Head of Resources Management (HoRM), the Senior Administrative Associate will serve as the principal coordination and administrative support resource within the Resources Management Department (RMD). Working closely with technical units across RMD, programme colleagues, sub-offices, and counterparts in Headquarters, the Regional Office and Administrative Centres, the incumbent will support departmental governance, management coordination, monitoring, reporting and administrative processes. The position is responsible for ensuring the effective management of information, correspondence, documentation, workflows and follow-up actions on behalf of the HoRM, while contributing to the efficient delivery of operational and administrative support services across the Country Office.
Manage and monitor a large and diversified volume of complex correspondence and documentation, often of confidential and sensitive nature; ensure appropriate routing, reply, prioritisation, accuracy, consistency, informal translation and timeliness. Bring complex, sensitive or priority issues to the supervisor’s attention.
Provide information and guidance to staff at all levels within the organisational unit; ensure understanding of intent and deadlines.
Arrange appointments and duty travels for the division, maintain supervisor’s calendar and receive visitors.
Organise meetings, finalise agendas and invitations, ensure the production and distribution of documentation, take notes and prepare minutes, and follow up on required actions.
Organise and coordinate the work performed by other office support staff, where applicable. Coordinate activities across the division, including divisional issues, deadlines and other requests;
Establish internal procedures and tracking systems for correspondence and documents; verify that work is done in accordance with corporate standards; monitor work progress.
Respond to written inquiries and draft responses to non-routine questions. Coordinate responses to sensitive enquiries on behalf of the supervisor, where applicable.
Follow up on the preparation of reports, correspondence, briefing notes and other documents; review documents and make changes to their format or style in accordance with standard practices. Conduct research and prepare briefing materials for the supervisor; provide informal translations into another official language.
Coordinate, monitor and process administrative actions for the division (human resources, contracts, procurement, accounting, finance, logistics) in IOM's computerised systems.
Evaluate ongoing support requirements of the Division, adapt service provision to meet changing needs and solve operational problems as required.
Ensure the initiation of a variety of transactions in the organisation’s computerised administrative systems.
Perform such other relevant duties as maybe assigned.
Pakistan and the UN System have enjoyed a long period of collaboration which began when the country joined the United Nations on 30th September, 1947. During the years that followed, there was a steady increase in UN-sponsored development cooperation in Pakistan, and a steady increase in the number of UN agencies represented in the country. Throughout, Pakistan has been an active member of the UN, both at the inter-government level and as a provider of personnel to the international civil service. Pakistan has also been a consistent financial contributor to the UN development system.