Senior Executive Complaint Management Center
1
Islamabad
1
2 Years
1
First Shift (Day)
1
Presentation Skills
1
SOPs
1
Decision-making ability
1
Teamwork and Collaboration
1
Stress Management
1
Adaptability and Flexibility
1
Conflict Resolution
1
Problem-solving and analytical skills
1
Effective communication (verbal and written)
1
Time management Planning and organizing
1
Knowledge of telecom policies
1
and operational processes.
1
Strong complaint handling on PTA CMS.
1
Regulatory complaint investigation and
1
Complaint validation using CRM and operational
1
Root Cause Analysis (RCA) and complaint trend
1
Cross-functional coordination with internal
1
SLA and TAT monitoring and management.
1
Preparation of accurate
1
and regulatory-compliant PTA responses and follow
1
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Business Development
1
No Preference
1
Naseeb Enterprise Inc
1

Organizing Planning Skills Jobs in Pakistan

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This role is responsible for managing and resolving complaints received through the Pakistan Telecommunication Authority (PTA) Complaint Man..
Aug 20, 2026 2 Years
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