1. Respond to inquiries and provide information to potential buyers, sellers, tenants, and other clients.
  2. Handle incoming calls, emails, and messages professionally and courteously. 
  3. Assist customers in understanding the real estate process, property listings, and relevant services.
  4. Address customer concerns and resolve issues promptly and effectively.
  5. Coordinate with other departments or team members to ensure seamless resolution of customer problems.
  6. Maintain accurate and updated customer records and interactions in the company's database.
  7. Prepare and process necessary paperwork related to customer transactions and inquiries.
  8. Stay informed about current real estate market trends, property values, and available listings.
  9. Provide detailed information about properties, neighborhoods, and market conditions.
  10. Coordinate appointments for property showings, meetings with real estate agents, and other related activities.
  11. Manage calendars and schedules to ensure efficient use of time.
  12.  Communicate effectively with real estate agents, brokers, and other team members to relay customer information and ensure a smooth workflow.
  13. Ensure high levels of customer satisfaction through excellent service and timely communication.
  14. Seek feedback from customers and use it to improve service quality.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year (Real Estate)
Apply Before:
Dec 24, 2023
Posting Date:
Dec 11, 2023

Sam Associate Pvt Limited

Real Estate/Property · 11-50 employees - Rawalpindi

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Care Representative

Alvin, Islamabad, Pakistan
Posted Oct 30, 2024

Customer Care Executive

OB Solutions, Lahore, Pakistan
Posted Nov 16, 2024

Customer Care Support

Exact Solutions LLC, Multiple Cities, Pakistan
Posted Nov 01, 2024

Customer Care Executive

Lighthouse Technologies, Multiple Cities, Pakistan
Posted Nov 12, 2024
View All
I found a job on Rozee!