We are looking for a motivated sales professional to manage and expand our Hajj & Umrah package sales. The successful candidate will engage with customers to understand their specific needs, provide comprehensive information about our offerings, and ensure a smooth customer journey from initial inquiry through to booking confirmation. This position demands excellent communication skills, a customer-centric mindset, and the ability to consistently meet monthly sales targets in a fast-paced and dynamic environment.
Key Responsibilities
- Manage the sales process for Hajj & Umrah packages, consistently achieving monthly sales targets.
- Engage directly with customers to understand their pilgrimage requirements and offer tailored solutions.
- Clearly communicate package details, including accommodations, flights, transportation, visa procedures, and other related services.
- Prepare accurate and competitive quotations, following up diligently with potential clients to close sales.
- Build and maintain strong, long-term relationships by delivering exceptional customer service.
- Collaborate closely with operations and other internal departments to ensure seamless handling of bookings and customer services.
- Maintain detailed sales records and provide regular sales reports to management.
Required Qualifications
- Prior experience in Hajj & Umrah sales or within the travel industry is preferred.
- Proficiency in Arabic is essential for effective communication with clients.
- Good command of English is necessary for internal communication and documentation.
- Strong communication, negotiation, and customer service skills.
- Target-driven with a confident, proactive approach.
- In-depth knowledge of Hajj & Umrah packages and related processes.
- Basic computer literacy, including proficiency in MS Office applications.
- Ideally, 2 to 3 years of experience in a relevant sales role.
Preferred Qualifications and Benefits
- Competitive monthly salary ranging from Rs. 45,000 to Rs. 50,000.
- Work schedule from Monday to Saturday, during night shifts.
- Position based in DHA Phase 4, Lahore, requiring in-person attendance.
This role presents an excellent opportunity for individuals passionate about travel sales and knowledgeable about religious pilgrimage services to join a reputable organization and further their career in a rewarding field.