Head HR

About the Company:

A software development company providing IT services in various sectors along with the latest technologies.

Useful Information:

Department: HR

Reporting To: Global Head HR

Job Type: Full time/ Permanent

Work Location: MM Alam Road, Lahore, Pakistan

Working Days: Mon - Fri (Flexible working Hours)

Timings: 12 PM to 9 PM

Company Benefits: Quarterly benefits, Medical Coverage (family & Parents), Certification allowance, Special allowances, Earned leaves

Key Purpose: We are looking on behalf of our client for the position of Director - HR who will be responsible for overseeing and performing all Human Resource functions at the Offshore office, in close coordination with management. These include recruiting, onboarding, orientation, employee engagement and other support activities related to Human Resources.

Key Accountabilities: The Responsibilities include but are not limited to:  

• Collaborate with senior leadership to understand the organization goals and strategy related to recruitment, employee engagement, and retention with specific focus on Offshore.
• Establish departmental SMART goals in line with the organizational strategy.
• Provide counseling and guidance to middle and front-line managers.
• Plan and participate in university job fairs for company branding and recruitment.
• Coordinate and work closely with various department leaders to foster an environment of trust, respect, open communication, innovation, excellence, and entrepreneurship.
• Plan, develop, and implement policies, processes, trainings, initiatives, and surveys to support the organization’s strategic goals about human resources.
• Oversee and implement performance management processes in collaboration with senior leaders.
• Facilitate and monitor the implementation of standardized human resource processes.
• Partner with various teams on workforce planning, employer branding and Corporate Social Responsibility (CSR) initiatives.
• Work with technical leadership teams on Mentoring programs for the new hires.
• Facilitate documentation and follow-up of US H1-B and Visit process.
• Plan and facilitate execution of employee training and professional development programs. 
• Conduct employee exit interviews, and share trends and action plans with the Management to proactively prevent voluntary attrition.
• Prepare and propose budget for various HR initiatives and get management approval.
• Work with various teams on planning and execution of the approved HR initiatives.
• Monitor industry trends of compensation and employee benefits, periodically prepare and share them with management, and propose changes in keeping with market trends.
• Conducting performance evaluations and providing feedback to team members.

Essential Qualifications:

Education: Master’s degree in human resources or related field preferred

Professional Experience: Minimum 10 years of progressive experience in the HR department of an IT company / software house.

Behavioral Skills and Competencies:

The candidate must have the following qualities:

• Excellent verbal and written communication skills.
• Detail oriented and organized.
• Good analytical and problem-solving skills.
• Department budget preparation and management experience.
• Knowledge of labor laws and regulations.
• Strong supervisory, leadership and people skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficiency in Microsoft Office Suite including Outlook, Word & Excel.
• Proficiency with and ability to quickly learn the organization’s HRIS and talent management systems.
• Ability to multi-task and work within tight deadlines.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Oral/Written Communication - Speaks and writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Participates in meetings.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.