Posted Jan 01, 2024 557 views
All Interviews will be held online on video call
You will play a crucial role in ensuring the seamless execution of travel and tour services, managing logistics, and optimizing operational efficiency.
Key Responsibilities:
- Develop and implement operational policies and procedures specific to the travel and tour industry.
- Oversee day-to-day operations, including tour planning, logistics coordination, and vendor management.
- Collaborate with sales and marketing teams to ensure operational strategies align with business goals.
- Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.
- Identify opportunities for innovation and implement solutions to enhance overall operational performance.
- Lead and inspire a high-performing operations team, promoting a positive and customer-focused culture.
Qualifications:
- Bachelor's degree in Business Administration, Tourism Management, or a related field.
- Proven experience in operations management within the travel and tour industry, with a minimum of 1 year in a leadership role.
- Strong understanding of travel logistics, destination management, and customer service.
- Excellent communication and interpersonal skills, with a customer-centric mindset.
- Proficiency in travel industry software and tools.
- Demonstrated ability to lead and develop a team in a fast-paced environment.
Attire: This is a corporate environment with a touch of the travel industry's flair. We encourage our team members, including the Female Operations Manager, to wear professional corporate attire with a nod to the dynamic and vibrant nature of the travel and tour sector.
Job Details
Royal Gateway Travel & Tours
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