CRM Executive

We are seeking a motivated and detail-oriented CRM Executive to manage and enhance our customer relationship management initiatives. The ideal candidate will have a strong understanding of customer engagement strategies and experience in using CRM software to support our business objectives.

Key Responsibilities:

Develop and implement CRM strategies to enhance customer engagement and retention.
Manage and maintain the CRM database, ensuring data accuracy and integrity.
Analyze customer data to identify trends and insights, providing recommendations for improvement.
Coordinate with marketing, sales, and customer service teams to align CRM strategies with overall business goals.
Monitor and report on CRM performance metrics, preparing regular updates for management.
Assist in the design and execution of customer loyalty programs and campaigns.
Provide training and support to team members on CRM tools and best practices.
Handle customer inquiries and issues, ensuring a high level of service and satisfaction.

Skills

Customer Service Solutions Organization Skills End to End Sales

Job Details

Job Channel:

Women Jobs

Industry:

Education/Training

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

Female

Minimum Education:

Masters

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Nov 29, 2024

Posting Date:

Oct 28, 2024

Roots International Schools

Education/Training · 1501-2000 employees - Islamabad

Background & History/strong Roots International Schools is part of Roots School System founded in 1988 by Mrs. Riffat Mushtaq Aizaz-e-Fazeelat which is distinct in its academic standards and all round development of the child. RIS, metropolitan schools are labeled and founded by her son Mr. Walid Mushtaq who himself is a celebrated national educational icon and decorated educational counselor, to help scale education, learning and teaching as per the aspiration of the 21st century child. As we reach 27 years of academic excellence - one quarter of a century, Roots International Schools today is synonymous with academic excellence, student achievement, social entrepreneurship, opportunity and discovery for students, parents, teachers and community. Students who study here are passionate about their subjects, qualifications and are dedicated to expanding their knowledge of the world around them. In the sphere of college education, Roots remains a place that dares to be a little different. It is our academic focus and personal attention to each and every student that makes us distinct. Celebrating diversity, creativity, vitality & excellence/strong Roots International schools has gained recognition as an International educational institution recognized at National as well as International level commonly labeled as a school of achievement, excellence, excitement, opportunity and discovery. Roots International Schools is a model institution styled on the modern educational system of International standards especially designed to meet the requirements of the child in his early, formative years by involving the three Es Exposure, Expansion and Exploration. Roots today is beyond education and schooling; it is changing the national education landscape through its award winning curriculum, beyond the classroom teaching and learning initiatives, teacher training programs, qualifications, results, achievements, thus promoting social change and community re-engineering. The