Posted Dec 10, 2024 296 views Report Job
PKR. 40,000 - 70,000/Month
We're seeking a passionate and customer-focused individual to join our dynamic team. As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries.
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat
- Provide timely and accurate solutions to customer issues
- Assist customers with troubleshooting and problem-solving
- Build strong relationships with customers and foster brand loyalty
- Adhere to customer service standards and KPIs
- Collaborate with other teams to ensure seamless customer experiences
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in relevant customer service software and tools
- Ability to multitask and prioritize effectively
- Strong attention to detail and accuracy
- Positive and empathetic attitude
What we offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
Job Details
Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jan 11, 2025
Posting Date:
Dec 10, 2024
Ringogo CX
Call Center · 11-50 employees - Islamabad, Lahore
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