Client Care Specialist

REMAX Pakistan

Multiple Cities, Pakistan

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PKR. 40,000 - 50,000/Month

As a Client Care Specialist, you will play a pivotal role in ensuring that our clients receive the highest level of service throughout their real estate journey. You will be responsible for providing administrative support, managing client inquiries, and coordinating with our team of real estate agents to deliver a seamless experience.

Key Responsibilities:

Respond promptly to client inquiries via phone, email, and in-person.
Provide accurate and informative answers to client questions regarding properties, market conditions, and the buying/selling process.
Schedule appointments for clients with real estate agents.
Maintain detailed client records and files.
Prepare and manage necessary paperwork, contracts, and documents.
Coordinate property showings and open houses.
Assist with marketing and promotional activities.
Work closely with real estate agents to ensure client satisfaction.
Provide administrative support to the sales team as needed.
Resolve client concerns and complaints in a timely and effective manner.
Contribute to a positive and supportive team culture.

Qualifications:

Strong customer service skills and a passion for helping others.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Strong organizational and time management skills.

Skills

Fluent In English Communication Skills Microsoft Excel

Job Details

Industry:

Real Estate/Property

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Karachi, Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

3 Years - 8 Years

Apply Before:

Dec 06, 2024

Posting Date:

Nov 06, 2024

REMAX Pakistan

Real Estate/Property · 1-10 employees - Islamabad, Karachi, Lahore

REMAX is an International Real Estate Brand based in Denver USA - operating in Real Estate Industry since 1973. RE/MAX has over 9000 franchise offices in about 120 countries around the world and over 150,000 real estate agents associated with these franchise offices.