Recruitment Manager

Olympia Sunrise Services (Pvt) Ltd, located in Rawalpindi, Pakistan, is looking for an experienced and results-oriented Recruitment Manager to lead its hiring efforts. This full-time, on-site position requires managing the entire recruitment cycle to ensure the timely placement of qualified candidates who meet the company’s business needs. The ideal candidate is a female recruitment professional with strong expertise in high-volume hiring, especially within a fast-paced BPO environment, and possesses excellent communication skills.

Key Responsibilities

- Manage end-to-end recruitment processes, including sourcing, screening, interviewing, selection, and onboarding coordination.
- Develop recruitment plans aligned with departmental manpower needs by collaborating closely with department heads to understand current and future hiring requirements.
- Handle recruitment for a variety of roles including operational, sales, support, and corporate positions.
- Source candidates using multiple channels such as Indeed, LinkedIn, Facebook, Instagram, WhatsApp, job portals, and employee referrals.
- Review CVs and applications, shortlist candidates, and conduct initial screening and recruitment interviews.
- Coordinate interviews with hiring managers and maintain an organized candidate pipeline and recruitment database.
- Monitor interview schedules, candidate attendance, and selection status, ensuring smooth communication throughout the recruitment process.
- Work closely with HR to manage documentation and onboarding of selected candidates.
- Prepare daily, weekly, and monthly recruitment reports for management review.
- Track recruitment targets, hiring timelines, and evaluate the effectiveness of various sourcing channels.
- Maintain confidentiality of candidate and employee information while collaborating with HR and management to improve recruitment processes continuously.
- Manage high-volume recruitment for call center and BPO roles including sales, customer service, verification, underwriting, and quality assurance.
- Understand campaign-specific hiring requirements and coordinate recruitment drives accordingly.
- Maintain a pipeline of qualified candidates for recurring vacancies and coordinate with Operations and Training departments regarding joining and training schedules.
- Monitor key recruitment performance indicators such as candidates sourced, applications received, interviews conducted, candidates selected and joined, attendance during onboarding/training, source performance, time-to-fill vacancies, and recruitment target achievement.

Required Qualifications

- Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
- Proven experience in recruitment or talent acquisition, with preference for candidates who have managed recruitment teams.
- Strong understanding of the full recruitment lifecycle.
- Excellent communication, interpersonal, interviewing, and candidate assessment skills.
- Good organizational and time-management abilities, capable of handling multiple vacancies simultaneously.
- Strong reporting and analytical skills.
- Proficiency in Microsoft Office and recruitment/HR systems.
- Ability to perform well in a fast-paced, target-driven environment.

Preferred Qualifications and Benefits

- Previous experience recruiting in a BPO or call center environment.
- Expertise in high-volume recruitment and hiring sales and call center professionals.
- Familiarity with digital recruitment platforms such as Indeed, LinkedIn, and Facebook.
- Experience managing recruitment targets and leading recruitment teams.
- Full-time, office-based role within a professional working environment.
- Opportunities for career development, performance-based growth, and increased responsibility.
- The chance to lead recruitment activities across multiple departments in a growing organization.

The monthly salary for this position ranges from Rs80,000 to Rs100,000. Olympia Sunrise Services (Pvt) Ltd does not charge any application, registration, or recruitment fees. Candidates with relevant experience are encouraged to apply with an updated CV highlighting their recruitment and talent acquisition expertise.