Receptionist / Office Administrator (1PM To 9pm)

Recruit AI is looking for a professional and organized Receptionist / Office Administrator to join our Lahore office. The ideal candidate will serve as the first point of contact for clients and visitors while providing crucial administrative assistance to the accounting team. This role requires excellent English communication skills, confidence in handling telephone calls, and proficiency in Microsoft Office and email management. The position demands strong organizational abilities, multitasking skills, and the capacity to maintain confidentiality in a fast-paced office environment. This full-time, permanent role operates Monday through Friday with shift timings of 1PM to 9PM in summers and 2PM to 10PM in winters. The successful candidate should possess a minimum of three years experience in administration or a receptionist role, preferably within professional services such as accounting or legal sectors. The role does not involve managing a team but requires independent work and collaboration with management to ensure smooth daily office operations.
Responsibilities

Answer and professionally screen incoming telephone calls, directing them to appropriate team members.
Greet and welcome clients and visitors, creating a positive first impression of the company.
Respond promptly to general emails and inquiries, providing accurate information or directing queries as necessary.
Schedule appointments and manage calendars to support efficient time management for staff.
Maintain accurate client records, files, and office documentation with attention to confidentiality.
Perform scanning, printing, filing, and organizing of important documents to ensure easy accessibility.
Follow up with clients for necessary documents and information as directed by management or team members.
Provide comprehensive general administrative support to the accounting team and other managers.
Assist in the smooth and efficient day-to-day running of the office environment.
Practice professionalism in appearance, punctuality, and communications with clients and colleagues.
Utilize strong organizational and time management skills to handle multiple tasks effectively and meet deadlines.
Maintain confidentiality regarding client and company information, ensuring data security and privacy.
Adapt to changing priorities and work independently while coordinating with the broader team.