The Receptionist works under the direct supervision of the Country Admin & HR Manager and is responsible for all front desk and administration matters for the Country office. This role involves monitoring and tracking organization missions, maintaining communication systems, coordinating meetings, and assisting staff with communication needs.
Responsibilities:
- Monitor and track organization missions and maintain the mission movement record, informing the relevant personnel of any abnormal incidents or deviations.
- Inform the Supervisor immediately of any incident or accident received via the communications network and act as a backup for relaying messages between offices.
- Ensure all communication systems are functioning properly and report any faults immediately.
- Manage entry control procedures for visitors, parcels, and deliveries.
- Coordinate meeting arrangements within the organization, including booking spaces and providing refreshments.
- Receive guests and ensure they are taken care of appropriately.
- Assist staff with communication, including connecting incoming or outgoing calls.
Person Specifications:
- At least a bachelor’s degree in a relevant subject.
- A minimum of 2 years’ relevant experience in a similar position, preferably with an NGO.
- Ability to organize own work to meet deadlines.
- Accuracy and attention to detail.
- Demonstrate enthusiasm and a willingness to learn new skills.
- Adaptable to change and able to work both independently and in a team.
- Maintain discretion in handling confidential issues.
- Exhibit a high level of integrity.
All organization team members are expected to support all efforts toward accountability, specifically to beneficiaries and to the international standards guiding international relief and development work.
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