Posted Nov 11, 2024 2596 views
We are looking for a passionate individual to fill our Credit Controller / Accounts Assistant vacancy and join our team.
Features & Benefits of the role:
- Full-time
- Opportunities for promotion and career progression
Job Responsibilities:
- Invoice Management: Code and enter purchase invoices into the system; process customer invoices and raise credits or replacements when necessary.
- Customer Support: Respond to customer inquiries by phone or email, process orders, provide tracking information, and resolve account issues.
- Collections & Payments: Maintain aging reports, follow up on overdue payments, and assist with supplier payment runs.
- Financial Management: Help manage budgets, run bank reconciliations, and assist with financial forecasting.
- Credit Control: Monitor outstanding debts, contact customers about overdue payments, and manage credit risk assessments.
- Database & Records: Keep customer records up-to-date, ensure billing information is accurate, and manage disputes.
- Team Collaboration: Work with sales and other departments to ensure smooth operations and customer satisfaction.
- Ad-Hoc Tasks: Perform other administrative tasks as needed, including managing credit card expenses, handling contractor payments, and preparing reports.
Experiences and skills;
- Accounting Experience: At least 1 year of experience as an accountant, ideally in a practice environment or with financial/management accounting.
- Software Knowledge: Experience with Xero, QuickBooks, or Sage (both desktop and online) is a plus. Training will be provided.
- Organizational Skills: Excellent at staying organized and managing tasks.
- Customer Service: 1-2 years of customer service experience.
- Interpersonal Skills: Able to build strong relationships and work well with others.
- Detail-Oriented: Methodical, accurate, and focused on details.
- Self-Motivated: Can work independently in a fast-paced environment and take initiative.
- Process-Driven: Ability to follow and improve processes.
- IT Proficiency: Strong in Excel and accounting software (Xero, QuickBooks, Sage).
- Communication: Excellent verbal and written communication skills, with the ability to liaise professionally with clients.*
- Team Player: Willing to collaborate and work with others.
- Analytical Skills: Strong technical accounting and analytical skills.
- Attention to Detail: Highly focused on accuracy and organization, especially when working under deadlines
*Excellent verbal and written communication skills in English (a MUST)
Job Details
QuiQia
QuiQia is an established high-quality IT, call centre and digital marketing company that provide services in the entire United Kingdom. We offer best outsourcing solutions to all businesses looking to outsource their business. QuiQia provides flexible and high-quality agents all positions including customer service, live chats, email complaints, help desk, technical support, accounting, data entry and marketing.
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