Posted Apr 27, 2023 202 views
A Call Center Representative is responsible for providing support to customers through voice communication channels. The CSR's primary responsibility is to ensure that customers receive high-quality service and assistance with their inquiries, concerns, or requests.
The key responsibilities of a Customer Service Representative in a voice role typically
RESPONSIBILITIES:
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas
- Attending training & development sessions to make improvements.
REQUIREMENTS:
- You must be punctual, hard-working, disciplined & self-motivated with abilities to manage given tasks on time.
- You are the finest individual with great confidence & excellent communication skills.
- You have the desire to learn, develop, and achieve the highest standards.
- You are target-oriented and highly motivated person.
- You are available to work full-time in USA office hours.
- You are not enrolled in any educational program or involved at any full/part-time job
- You have a strong will to become a successful call center agent & build your career in this booming industry.
- Must be able to do evening and night shifts.
SALARY & BENEFITS:
- Market competitive salaries.
- Monthly title plans upto 40,000/month.
- Saturday/Sundays off.
- Performance appraisals.
- Attendance bonus.
- US holidays.
- Annual holidays.
Skills
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
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