Posted Apr 04, 2022 117 views
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
What we require:
• Bachelor's degree/O/A Level in related fields is preferred.
• Fluent speaking in English
• Prior experience of 2-3 year with customer service and call centers in relevant job roles.
• Good knowledge of CRM practices and systems.
• Customer oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Self-motivated and driven by targets
• The ability to influence and negotiate with others
• Selling skills - Persuasion, Telephone Sales, Customer Focus, Selling to Customer Needs, Closing Skills.
• Customer Service Orientation
• Problem Solving - Entrepreneurial, Identify and solve problems in a timely manner.
• Strong communication skills.
Ability to communicate and influence effectively over the phone/web Jivo Chat and Email.
What we offer:
• International working environment in a start-up setting, and a unique opportunity to learn from the best.
• Rigorous training and exposure
• An opportunity to train the next generation who wants to pursue their career in sales.
• Competitive salary and incentive package
• Job Types: Full-time, Contract
• Timing 09:30 am-09:30pm(Rotation 02 shift, One shift will be 9.5 hours including 01 hour lunch and preay break ) (Monday-Saturday)
• Job Types: Full-time, Contract
Job Details
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