This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Jul 30, 2024 1252 views
You will be expected to work a minimum of 40 hours in a week between 04:00 am to 1:00 pm PST.
Primary Responsibilities of the Role
- Be the first point of contact for our patients, providing them with compassionate and efficient support over the phone and through virtual platforms.
- Utilize your exceptional people and communication skills to create a warm and welcoming environment for patients seeking mental health care.
- Take charge of appointment scheduling, ensuring seamless coordination between patients and psychiatrists.
- Maintain accurate and confidential patient records using our state-of-the-art electronic medical record system.
- Handle administrative tasks, including documentation, with meticulous attention to detail.
- Embrace technology and telehealth platforms, assisting patients in navigating virtual appointments and troubleshooting any technical issues.
We are looking to assist international clients who provide medical services to patients overseas.
- You will be the first point of contact when a patient calls the customer service number.
- Your role will involve providing information about the company, entering appointment data accurately, and ensuring efficient communication.
- Strong typing skills and excellent communication abilities are essential for all staff in this role.
- You will be responsible for receiving calls from patients in other countries and setting their appointments from our location.
- Contribute to the continuous improvement of our telehealth service, providing valuable insights and suggestions to enhance patient experience and operational efficiency.
Salary: PKR 100,000/- to PKR 175,000/- per month
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Aug 12, 2024
Posting Date:
Jul 30, 2024
Pulse IT Solutions
Information Technology · 11-50 employees - Lahore
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