• Provide timely and accurate responses to customer inquiries via chat.
  • Troubleshoot and resolve customer issues efficiently.
  • Maintain a positive and professional demeanor in all interactions.
  • Document and track customer interactions in our CRM system.
  • Collaborate with team members and other departments to resolve complex issues.

Qualifications:

  • Excellent written communication skills.Strong problem-solving abilities.
  • Previous customer service experience preferred but not required.
  • Ability to multitask and handle high-volume chat interactions.

Job Details

Industry:
Functional Area:
Total Positions:
8 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gulistan-e-Johar, Karachi, Pakistan
Gender:
No Preference
Age:
18 - 25 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Sep 07, 2024
Posting Date:
Aug 07, 2024

Provider MS Communications

Call Center · 11-50 employees - Karachi

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