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Posted May 28, 2024 325 views
- Engage with customers through Facebook Messenger to provide support, answer inquiries, and resolve issues promptly and professionally.
- Utilize knowledge base and resources to accurately address customer concerns and provide solutions.
- Monitor and respond to incoming messages in a timely manner to ensure customer satisfaction.
- Collaborate with other team members to escalate complex issues and ensure a seamless customer experience.
- Maintain a positive and empathetic attitude towards customers at all times.
Requirements:
- Excellent written communication skills in [language(s) required].
- Proficiency in using Facebook Messenger and other social media platforms.
- Ability to multitask.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
Rotating
Gender:
No Preference
Age:
18 - 22 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 29, 2024
Posting Date:
May 28, 2024
Provider MS Communications
Call Center · 11-50 employees - Karachi
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