Posted Nov 10, 2023 290 views
Responsibilities:
- Handle inbound calls and inquiries from taxi customers and drivers
- Assist with booking and dispatching taxi services
- Provide exceptional customer service and support
- Handle and resolve customer complaints and concerns
- Maintain accurate and up-to-date records of customer interactions
- Follow company policies and procedures for quality assurance and compliance
Requirements:
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Ability to work flexible hours, including weekends and holidays
- Experience in a customer service or call centre role preferred
- Knowledge of the taxi industry or transportation logistics a plus
- Its an office based job and work from home will NOT be considered
Job Types: Full-time, Contract
Contract length: 12 months
Salary: Rs 40,000.00 - Rs 80,000.00 per month
Skills
Job Details
ProtoCall Outsource Pvt Ltd
ProtoCall Outsource Pvt Ltd stands as a pinnacle of outsourcing excellence, a firm established in 2019 that has burgeoned from a modest startup in a bedroom to a distinguished outsourcing entity headquartered in Islamabad, Pakistan. Our core competency lies in providing comprehensive customer support solutions tailored to global clients across diverse industries.
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