We're seeking a detail-oriented and articulate Tax Call Agent to communicate with the IRS and state departments to resolve tax notices. As a key member of our team, you'll leverage your excellent English communication skills to effectively negotiate and resolve tax-related issues.   

Responsibilities:

  • Make outbound calls to IRS and state departments to resolve tax notices 
  • Communicate effectively with tax authorities to resolve client tax issues 
  • Document and update client records with call outcomes
  • Meet productivity and quality standards   

Requirements:

  • Excellent spoken English skills 
  • Strong communication and negotiation skills
  • Ability to work in a fast-paced environment   

Preferred Qualifications:

Background in finance/accounting/taxation (having a finance degree is a plus, but not required)   

Location: Mansehra   

Job Timing: 

Night shift: 6:00 PM to 3:00 AM   

What We Offer:

  • Competitive compensation package 
  • Opportunity to work with a dynamic team 
  • Professional growth and development   
  • If you're a motivated and detail-oriented individual with excellent communication skills and comfortable working night shifts, we'd love to hear from you

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Jun 23, 2025
Posting Date:
May 22, 2025

Protaxhelp Pvt Ltd

Call Center · 1-10 employees - Mansehra

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