Cold Caller

Join Promofect as a Cold Caller and become a vital part of our outreach team focused on generating new business opportunities through direct telephone communication. In this role, you engage with potential clients, mostly business decision-makers, to introduce our products and services with clarity and professionalism. Your objective is to set appointments and initiate sales conversations by skillfully navigating gatekeepers, addressing client questions, and maintaining a natural yet persuasive dialogue. Success in this position requires a strong command of spoken English tailored for U.S. customers and the ability to adapt conversations beyond scripted lines. Your role contributes significantly to our sales pipeline and overall company growth. This full-time position is conducted during U.S. Eastern business hours and demands a quiet, technology-equipped workspace with dependable internet connectivity and a quality headset to ensure seamless communication. While handling outbound leads and telemarketing campaigns, familiarity with CRMs like HubSpot enhances your efficiency in tracking interactions and follow-ups. Experience in promotional products or custom apparel industries adds value, though not mandatory. You will thrive in an environment that rewards persistence, effective objection handling, and genuine communication aimed at fostering strong business relationships.

Responsibilities

Initiate outbound cold calls to prospective business clients in alignment with company targets and goals.
Engage business decision-makers professionally to introduce Promofects product offerings and services.
Effectively manage communications by skillfully handling gatekeepers and overcoming objections during calls.
Listen actively to understand client needs and provide relevant information to nurture interest.
Set qualified appointments for the sales team by confirming client availability and interest.
Maintain accurate records of call outcomes, client interactions, and follow-up actions within the CRM system.
Demonstrate clear, concise, and professional telephone communication tailored to U.S. customers.
Work full-time during U.S. Eastern business hours utilizing a quiet workspace equipped with reliable internet and quality headset.
Adapt call scripts dynamically during conversations to maintain natural and engaging dialogue without sounding scripted.
Collaborate with sales and marketing teams to align outreach efforts and share insights about potential leads.
Continuously improve cold calling techniques by learning from feedback and coaching.
Comply with all company policies and legal regulations concerning telemarketing practices and data privacy.