Telesales Executive / Call Center Agent

Telesales Agent is responsible for contacting potential and existing customers via telephone to inform them about products and services, answer queries, and persuade them to make a purchase. The role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

Outbound Calls:
- Make a high volume of outbound calls to prospective and existing customers.
- Introduce and explain the benefits of products or services to potential customers.
- Identify customer needs and provide solutions through company offerings.
Sales and Targets:
- Achieve or exceed monthly sales quotas and revenue targets.
- Upsell and cross-sell additional products or services to existing customers.
- Convert leads into sales through effective negotiation and persuasion techniques.
Product Knowledge:
- Stay informed about the company's products, services, pricing, and promotions.
- Continuously improve product knowledge to enhance sales effectiveness.
Reporting and Feedback:
- Record and maintain detailed records of customer interactions and transactions.
- Provide feedback to management on customer needs, problems, interests, competitive activities, and potential for new products and services.

Skills

Microsoft Excel Communication Skills Computer Knowledge Telemarketing Customer Satisfaction Management Customer Acquisition Skills Outbound Marketing

Job Details

Job Channel:

Women Jobs

Industry:

BPO

Functional Area:

Telemarketing

Total Positions:

5 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

P.E.C.H.S, Karachi, Pakistan

Gender:

Female

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Jun 15, 2024

Posting Date:

Jun 12, 2024

Pro Work Technical Services

BPO · 11-50 employees - Karachi

One of the Leading Service Provider Company. Working with leading companies internationally. We are good in providing Call center services (inbound, outbound)