Posted Jun 12, 2024 204 views
Telesales Agent is responsible for contacting potential and existing customers via telephone to inform them about products and services, answer queries, and persuade them to make a purchase. The role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities:
Outbound Calls:
- Make a high volume of outbound calls to prospective and existing customers.
- Introduce and explain the benefits of products or services to potential customers.
- Identify customer needs and provide solutions through company offerings.
Sales and Targets:
- Achieve or exceed monthly sales quotas and revenue targets.
- Upsell and cross-sell additional products or services to existing customers.
- Convert leads into sales through effective negotiation and persuasion techniques.
Product Knowledge:
- Stay informed about the company's products, services, pricing, and promotions.
- Continuously improve product knowledge to enhance sales effectiveness.
Reporting and Feedback:
- Record and maintain detailed records of customer interactions and transactions.
- Provide feedback to management on customer needs, problems, interests, competitive activities, and potential for new products and services.
Skills
Job Details
Pro Work Technical Services
One of the Leading Service Provider Company. Working with leading companies internationally. We are good in providing Call center services (inbound, outbound)
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