Pro Link Solutions is seeking a dedicated Client Dealing Executive to join our dynamic team. This role focuses on building and maintaining strong relationships with clients by providing exceptional service, understanding client needs, and effectively managing their queries and concerns. The ideal candidate is a confident communicator with well-honed negotiation skills and a professional demeanor. With a solid foundation in client relationship management and customer service, the Client Dealing Executive supports our mission to deliver unparalleled service and enhance client satisfaction.
In this role, the Client Dealing Executive will lead a team of 15 individuals, guiding and supporting them to achieve departmental goals. The successful candidate demonstrates excellent time management and multitasking capabilities while handling client engagements across various communication platforms. Fluency in English and Urdu is essential, coupled with proficiency in MS Office and WhatsApp Business to facilitate smooth daily operations and client communications.
Responsibilities
Delivering smart electronic solutions across Canada � Customer Care •Live Chat Support • Call Center