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Responsibilities:
- Respond to customer queries in a timely and accurate manner
- Provide personalized customer service to ensure customer satisfaction
- Understand customer needs and provide appropriate solutions
- Escalate issues to supervisor when necessary
- Keep accurate records of customer interactions and transactions
- Provide feedback to improve customer experience and chat processes
Requirements:
Qualification: Graduation
Excellent & Fluent in English
Minimum 1 Year Experience of English Call center
Salary: 45k + incentive
Job Details
Prime Human Resource Services (Pvt) Ltd
We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance. With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses. We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients. This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.
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