Prime BPO seeks an experienced Senior Sales Verifier to lead and manage a team of professionals responsible for verifying and validating sales leads and customer data. This role demands a detail-oriented consultant with strong analytical skills to ensure the accuracy and authenticity of sales information, supporting the sales process with high-quality verification techniques. The candidate utilizes their expertise in customer relationship management and quality assurance to maintain the integrity of sales data within a fast-paced, target-driven environment. The Senior Sales Verifier plays a vital role in quality control by overseeing the lead qualification and verification process. They apply validation techniques coupled with their experience from previous business process outsourcing or verification roles to enhance data reliability. Excellent communication and listening skills in English are essential to engage effectively with stakeholders and ensure thorough evaluations. The position requires an individual familiar with CRM systems and capable of working under pressure, prioritizing accuracy and efficiency over volume to safeguard the company's sales and customer databases.
* Verify sales calls for accuracy and compliance
* Confirm customer information and consent
* Identify discrepancies and red flags
* Maintain verification records and documentation
* Coordinate with Sales and QA teams
* Ensure compliance with campaign guidelines
* Provide feedback to improve sales quality
Prime BPO & Telecommunications is a Business Process Outsourcing company that was established in 2015. The company has a clear vision to be the market leader and provide outstanding quality customer service for all our new and existing clients. The company stands better and is different with its employment and employees' personal development plan.