Prime BPO is seeking a Junior Closer Med Alert professional to join our dynamic team. This role is critical in managing and nurturing customer relationships to drive sales and meet business goals. The Junior Closer is responsible for qualifying leads, handling objections effectively, and utilizing strong persuasive communication skills to close sales. The ideal candidate should possess at least one year of BPO experience in a junior closing role and demonstrate excellent verbal communication, negotiation abilities, and attention to detail. The position requires managing multiple customer interactions with a professional attitude and a focus on delivering excellent customer service. The individual must be proficient in CRM software, especially Salesforce CRM, and be comfortable working night shifts. This role neither includes managing a team nor supervision responsibilities but demands strong time management skills to handle the workload efficiently and contribute significantly to the company's success.
Responsibilities

  • Engage potential customers by qualifying leads using effective questioning and active listening.
  • Handle customer objections professionally to increase the chances of closing sales.
  • Use strong persuasive communication to present product knowledge clearly and convincingly.
  • Manage and maintain accurate records of customer interactions and sales activities within the CRM system.
  • Ensure timely follow-up with prospects and maintain consistent communication to nurture relationships.
  • Utilize Salesforce CRM and other CRM software proficiently to track and manage leads and customer data.
  • Maintain attention to detail to identify inconsistencies or potential issues during customer interactions.
  • Adhere to company policies and professional standards in all customer communications.
  • Manage time effectively to balance multiple sales opportunities and achieve daily performance targets.
  • Work night shifts efficiently while maintaining a high level of customer service professionalism.
  • Collaborate with team members to share learnings and improve sales techniques continuously.
  • Update product knowledge regularly to provide accurate information and address customer inquiries confidently.

Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Experience:
1 Year
Apply Before:
Sep 20, 2026
Posting Date:
Aug 19, 2026

Prime BPO

· 1001-1500 employees - Rawalpindi

Prime BPO & Telecommunications is a Business Process Outsourcing company that was established in 2015. The company has a clear vision to be the market leader and provide outstanding quality customer service for all our new and existing clients. The company stands better and is different with its employment and employees' personal development plan.

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