Customer Engagement specialist -Call Center

Prime BPO 5 is seeking dedicated and motivated Customer Engagement Specialists to join its outbound US sales campaigns. This role is designed for both fresh graduates and experienced call center agents aiming to enhance their careers and achieve uncapped earning potential. The ideal candidate actively listens to customer needs, promotes products and services effectively, and works towards consistently meeting daily and monthly sales targets. Candidates must be comfortable working night shifts and have a commitment to maintaining professional call quality and strict compliance with call center standards. This role requires excellent verbal communication skills and a strong sales aptitude. The Customer Engagement Specialist works independently within a structured environment, ensuring customer satisfaction while driving revenue growth for Prime BPO 5. The company offers a competitive salary structure complemented by performance-based commissions, paid annual leaves, and opportunities for career advancement. Candidates should be willing to work during night hours and must not be students or currently employed elsewhere. This position does not include team management responsibilities but focuses heavily on individual performance and proactive customer engagement.
Responsibilities
Engage customers through outbound calls promoting various products and services with compelling sales techniques.
Achieve and consistently exceed daily and monthly sales targets to contribute to company growth.
Utilize call center software efficiently to manage customer interactions and document sales activities.
Maintain high-quality call standards that adhere to company policies and regulatory compliance requirements.
Demonstrate active listening skills to understand customer needs and provide tailored product recommendations.
Adapt to night shift schedules and maintain productivity during all assigned working hours.
Handle customer inquiries and objections professionally and promptly to maximize sales opportunities.
Participate in ongoing training sessions to improve sales skills and product knowledge.
Collaborate with team members and supervisors to share best practices and improve overall campaign success.
Uphold confidentiality of customer information and company data at all times.

Skills

Active Listening Call Center Software Sales Upselling Techniques Night Shifts Customer Relationship Management Communication Skills Sales Closing Strategies Time Management Problem Solving

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Pakistan

Gender:

No Preference

Minimum Experience:

Fresh

Apply Before:

Sep 02, 2026

Posting Date:

Aug 01, 2026

Prime BPO 5

· 101-200 employees -

Prime BPO 5 is a full service telemarketing company led by industry experts, aimed at offering bespoke business solutions to business entities at large scale. We have been serving clients centered in United States.