Posted Mar 09, 2024 262 views
The Cultural/Communication Trainer will be responsible for;
- Developing and conducting training sessions in cultural, communication development, and intercultural communication.
- He will also be responsible for writing and developing training materials to improve the culture / communication.
- Address and enhance cross-cultural communication competencies.
- Help employees navigate communication challenges in a diverse workplace.
- Develop tools and assessments to evaluate participants' communication skills.
- Provide individualized feedback and create action plans for improvement.
- Offer insights into global business etiquette, diverse communication styles, and intercultural teamwork.
- Stay abreast of industry trends and best practices in communication training.
- Integrate innovative methods and technologies into training programs.
- Collaborate with HR, Learning & Development, and other departments to align training programs with organizational goals.
- Support other training initiatives as needed.
Qualifications
- Bachelor’s degree in Communication, Education, or related field
- Strong communication and interpersonal skills
- 5 year experience in developing, coaching and conducting training sessions in communication and cultural communication (USA).
- Hands on experience to give training in call center (customer support) department is must.
- Strong writing skills and experience in developing training materials
- Ability to work effectively as a member of a team
- Experience in US healthcare industry is a plus
Job Details
Prima Systems
Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.
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