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Key Responsibilities :
- Handling requests and queries in a timely manner and responding to all correspondence on emails, ticketing system and MS Teams.
- Ensuring tasks completion on time for smooth day-to-day operations
- Manage data entry and maintain digital files
- Provide customer support by addressing queries and resolving issues via email.
- Excellent written and verbal communication skills in English
- Ability to work independently, prioritize tasks, and meet deadlines
- Attention to Detail
- This role requires excellent communication skills, the ability to multitask
Job Description:
- Orders Download from Online Portals
- Data Management on Excel Sheets
- Data Entry on Applications and Excel Sheets
- Responding Queries and resolving Tickets on Freshdesk
- Data Import/Export from Online Portals
Skills Required:
- Groomed Personality
- Excellent communication Skills Verbal and Written.
- Ability to work effectively in a team.
- Ability to manage multiple tasks and meet deadlines.
- Knowledge about Market Places Infrastructure
- Proficiency in MS Excel and Online Sheets
- Worked on any e-commerce platform
- Background from Accounts and e-commerce will be preferred
Job Details
Premier Home Pvt. Ltd
Premier Energy is a UK based energy company with network spread across Scotland, England, Hong Kong, China, Thailand and Pakistan. We provide International standard energy solutions with expertise in solar, energy audits and energy efficient lighting solutions. We believe in customer-first service and provide excellent site survey, planning of power, equipment sale and installation, repair and after sale service and maintenance. The rising cost of electricity, regular power outages, shortage of natural gas, decline in solar panels cost coupled with abundance of sunshine in Pakistan have made solar power systems worthwhile investments for home and commercial customers. Once Premier Energy solar system is installed, this power system provides free and uninterrupted electrical power and hot water round-the-clock. Premier Energy experts can help you in selecting best system, installation and maintenance of high quality and durable power system. Premier Energy provides solutions which are environment friendly, free of harmful emissions and help to minimize the environmental hazards due to green house effects along with providing a self sustaining and excellent solar power system./p
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