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Posted Jun 20, 2024 547 views
- Heading the customer success department
- Assisting in the development of the strategies and plan to make the organizations existing customers experience with the organization successful
- Leading a team of Customer Success Managers and executives, defining their roles and responsibilities, monitoring their KPIs
- Providing complete visibility of the performance of the customer support department, and presenting future plans in line with the organizations vision
- Helping customer success managers handle high profile/ priority or irate customers
- Devising and implementing a comprehensive customer complaint management system
- Coordinating with other departments for customer queries, complaints, suggestions
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Bahria Town Rawalpindi,
Rawalpindi,
Pakistan
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Department Head
Experience:
8 Years - 10 Years
Apply Before:
Jul 21, 2024
Posting Date:
Jun 20, 2024
Premier Choice International
Real Estate/Property · 101-200 employees - Rawalpindi
Premier Choice is an international real estate development company. We specialize in developing high-end residential apartments and commercial complexes in Pakistan, Canada and UAE.
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