FE Closers

Plexi BPO and Service Solutions

Rawalpindi , Pakistan

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Posted Jul 30, 2026 17 views Report Job

Plexi BPO and Service Solutions is seeking experienced Front-End Closers to join our dynamic sales team. The ideal candidate has a minimum of two years of experience working in the Business Process Outsourcing (BPO) industry, specifically handling front-end campaigns. This role focuses on effectively negotiating and closing sales, driving successful outcomes while maintaining high standards of customer interaction and service quality. The Front-End Closer should be skilled at understanding client needs, managing objections, and finalizing transactions efficiently. This position does not involve team management but requires strong individual accountability and a results-driven approach. FE Closers will collaborate closely with internal teams to ensure seamless customer experiences, support sales goals, and contribute to overall business growth at Plexi BPO and Service Solutions.
Responsibilities

Engage potential customers through effective communication, focusing on understanding their requirements and offering suitable solutions.
Apply proven sales negotiation techniques to overcome objections and advance sales opportunities towards closure.
Execute closing techniques to finalize transactions, ensuring that sales targets and quality standards are achieved consistently.
Maintain up-to-date knowledge of products and services to confidently present features and benefits during customer interactions.
Document customer interactions accurately in the CRM system, ensuring all relevant details are captured for reporting and follow-up.
Collaborate with team members and other departments to resolve customer queries and improve service delivery processes.
Achieve individual sales targets by managing the front-end sales funnel and optimizing conversion rates.
Provide feedback and insights on customer trends and campaign effectiveness to support continuous improvement and strategic decision-making.
Adhere to company policies, procedures, and compliance guidelines throughout all sales activities.
Participate in ongoing training sessions and coaching to enhance sales skills and product knowledge.