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Control Room Operator

PGFM Services Unverified

Faisalabad , Pakistan

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Posted Mar 11, 2024 518 views

PKR. 40,000 - 50,000/Month

We are looking for a Control Room Operator / Customer / Employees Service Agent 

*English is Mandatory for this Job 

Preference would be given to someone if he/she has provided services to international organizations such as previously worked in a call center etc.

Duties and responsibilities:

  • Handle incoming calls
  • Monitor Control Room Systems
  • Provide customer service when called upon to do so
  • Handle crisis and emergencies calmly and with confidence
  • Ensure all safety and emergency procedures are followed
  • CCTV monitoring
  • Scheduling staff and updating the system
  • Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders
  • Performs data entry in a timely, accurate, and inclusive manner
  • Liaises with employees and vendors in a helpful, cordial, and proactive manner
  • Participates in departmental meetings as required
  • Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor
  • Performs other duties as required
  • Support other departments when required.

Skills

Communication Skills Staff Management CCTV Monitoring

Job Details

Industry:
Services
Functional Area:
Administration
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Kohinoor, Faisalabad, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Apply Before:
Apr 12, 2024
Posting Date:
Mar 11, 2024

PGFM Services

Services · 1-10 employees - Faisalabad
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