This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Mar 11, 2024 573 views
PKR. 40,000 - 50,000/Month
We are looking for a Control Room Operator / Customer / Employees Service Agent
*English is Mandatory for this Job
Preference would be given to someone if he/she has provided services to international organizations such as previously worked in a call center etc.
Duties and responsibilities:
- Handle incoming calls
- Monitor Control Room Systems
- Provide customer service when called upon to do so
- Handle crisis and emergencies calmly and with confidence
- Ensure all safety and emergency procedures are followed
- CCTV monitoring
- Scheduling staff and updating the system
- Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders
- Performs data entry in a timely, accurate, and inclusive manner
- Liaises with employees and vendors in a helpful, cordial, and proactive manner
- Participates in departmental meetings as required
- Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor
- Performs other duties as required
- Support other departments when required.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Location:
Kohinoor,
Faisalabad,
Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Apply Before:
Apr 12, 2024
Posting Date:
Mar 11, 2024
PGFM Services
Services · 1-10 employees - Faisalabad
.
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