Posted Sep 09, 2024 277 views
Key Responsibilities:
- The incumbent shall be hired as consultant (Commercial Project) for the duration of 4 months; however, the Company may offer regular position as Head of Commercial Project after successful evaluation.
- Serve as the primary liaison between the software development, operations teams and clients to oversee and support commercial project activities.
- Manage all aspects of multiple projects to ensure alignment with strategic organizational goals and objectives.
- Oversee daily project operations, chair project management meeting, and ensure seamless execution.
- Communicate with clients to clarify project requirements and handle scope, schedule, and cost changes effectively.
- Ensure team members are well-informed, have clear objectives, and collaborate with clients and stakeholders for successful outcomes.
- Engage with key stakeholders to define project objectives and deliverables.
- Build and maintain strong relationships with internal and external stakeholders.
- Coordinate the efforts of internal resources, third parties, clients, and vendors to ensure flawless project delivery.
- Ensure that all projects are progressing according to scope, schedule, budget, and quality standards.
- Plan and lead status meetings involving internal teams, clients, vendors, and external stakeholders.
- Provide leadership, coaching, and guidance to project teams, resolving conflicts and motivating them toward successful project completion.
- Understand the inter dependencies between technology, operations, and business needs for successful project execution.
- Delegate tasks effectively based on the strengths and skills of junior team members.
- Provide on-site leadership, guiding the team towards meeting project goals and adhering to responsibilities and milestones.
- Build confidence and trust among stakeholders through clear communication and effective expectation management.
- Monitor project status through regular reports and troubleshoot any issues that arise.
- Provide periodic project updates to stakeholders and escalate issues as necessary.
- Ensure optimal resource allocation and availability for project execution.
- Ensure team members adhere to schedules and complete tasks on time.
- Monitor staff performance and conduct performance reviews to ensure high standards.
- Assess, manage, and report risks, dependencies, and issues that may impact project delivery.
- Drive project execution, monitor progress, and ensure timely delivery while managing changes and removing blockers.
- Create and maintain comprehensive project documentation, including SOPs and workflows for recurring activities.
- Incorporate stakeholder feedback into processes for continuous improvement while maintaining governance standards.
- Manage projects within agreed governance frameworks to ensure consistent project execution and efficient resource utilization.
- Oversee day-to-day operations and make adjustments to maximize efficiency.
- Implement policies and procedures to enhance operational effectiveness.
- Improve customer satisfaction and service delivery through procedural and policy changes.
- Promote a positive image of the organization to employees, customers, and external stakeholders.
- Act as the primary point of contact for all commercial project-related activities.
- Engage with stakeholders regularly, escalating issues as necessary.
- Undertake any other tasks assigned by management.
Required Education & Skills:
- Master's / Bachelor's degree (4 years) in Business Administration or Project Management from a recognized institution or university.
- At least 7+ years of experience in management projects with national and international organizations.
- Strong expertise in operations management, particularly in product and service management.
- Exceptional organizational, leadership, and management skills.
- Excellent verbal and written communication and interpersonal skills.
- Strong analytical, decision-making, client-facing, and problem-solving skills.
- Highly responsible, self-motivated, with a positive and proactive attitude.
- Ability to remain composed, flexible, and resilient under challenging situations.
Job Details
Pakistan Revenue Automation (Pvt) Ltd
Pakistan Revenue Automation (Pvt.) Ltd. (acronym – PRAL) has extensive experience of working with federal and provincial tax and revenue agencies to provide wide variety of tax and revenue collection solutions. Since its incorporation in June, 1994, PRAL has been involved in the development of wide array of tax and revenue related solutions pertaining to Income Tax, General Sales Tax, Federal Excise, Customs, Capital Value Tax, Provincial Sales Tax & Services. etc. Over more than two decades of services, PRAL has gained valuable experience of increasing efficiency and efficacy of tax and revenue agencies through use of latest Information and Communication Technologies with Business Process Improvement / Re-engineering. PRAL has also proven its expertise in the areas of software development, project management, technical advisory and consulting services, managing data centers, large databases management, network administration, software implementations, trainings and data entry services. This wide spectrum of services offered by PRAL facilitates our valued customers looking for One-Stop Shop solutions from conceptualization to post-implementation operations. The essence of PRAL’s business strategy is to develop sustainable partnerships with its customers thus acting as a catalyst in transforming and adapting its IT solutions and integrating these to the “New Wave of Technological Innovations” to meet the global requirements of tax and revenue agencies.
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