We are looking for a resource having strong communication skills and fluency in spoken English for our USA based project.

Candidates having packaging experience will be preferred.

Brief Job description are as follows:

  • Managing incoming calls, chats and emails.
  • Generating sales inquiries through incoming calls, custom quote request forms, chats, and emails.
  • Making sure every inquiry is catered properly; working in the supervision of sales manager and project manager to convert these inquiries into sales.
  • Assessing customer’s needs and coordinating with the estimation team to make sure customer receives price quotation in time.
  • Periodic follow-ups to convert inquiries into sales.
  • Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities.
  • Keep records of customer inquiries, interactions, special requests, artwork and other files.
  • Coordinating with design team to make artwork changes requested by customers.
  • Coordinating with the shipping team to make sure the customer receives his/her job on time.

NOTE:

  • Job timing is 8 Pm to 5 Am with Saturday and Sunday off.
  • Candidates must have fluency in spoken and written English.
  • Mentioned salary is exclusive of sales commissions.
  • Candidates must have minimum 2 years international call center experience.

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
21 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years
Apply Before:
Oct 01, 2023
Posting Date:
Aug 30, 2023

Noah Technologies

Information Technology · 51-100 employees - Lahore

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