Qualifications

  • Experience documenting web service API endpoints and designs
  • Background or experience applying Information Architecture principles to benefit a software developer audience.
  • Ability to edit documents directly as needed using HTML/CSS
  • Experience using UML and UML Tools to create architecture and sequence diagrams
  • Experience maintaining documentation content using MediaWiki sites, Confluence, and/or Drupal preferred.
  • Strong written communication skills, naturally.

Responsabilities

  • Develop, implement, and manage a comprehensive knowledgebase system to support internal and stakeholders, along with the CS and development teams.
  • Create and maintain technical documentation for the knowledgebase, including user manuals, installation guides, release notes, and other related documentation
  • Collaborate with cross-functional teams to gather information and ensure accuracy of documentation.
  • Edit and review documentation to ensure clarity, consistency, and adherence to company standards
  • Continuously improve documentation processes and standards to increase efficiency and effectiveness.
  • Develop and implement training materials for the knowledgebase.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Feb 12, 2024
Posting Date:
Jan 11, 2024

NLC Communications

Information Technology · 11-50 employees - Rawalpindi

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